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Job Description:
- Drive quality initiatives to ensure superior service delivery by meeting / exceeding customer and stakeholder's requirements
- Managing QCAs - work allocation, completion and performance management
- Quality Analysis and identification of improvement opportunities
- Error Analysis using QC tools
- Deployment of Quality Functional practices
- Floor support to drive quality improvement
- Ready to work for multiple clients
- Application of sampling techniques for focused sampling approach
- Managing process improvement initiatives and AIM ideas generation / evaluation
- Support business decision with data analytics - add value to process with continuous improvement
- Facilitate sharing of best practices from within and outside the organization, implement and drive performance bench-marking
- Satisfactory completion for internal corporate audits and external audits - ISO, KPMG, BISRA, as needed
Must have skills -
Lean Six Sigma Green belt certified
Quality Analysis
Quality Management
Data Analysis and coordination
Metric Management
Client interfacing skills
Qualification -
Any Graduate / Post Graduate
Experience -
Minimum 6-8 years of experience in Quality excellence from BFSI domain.
Mandate to have experience in Banking domain.
Experience working on green belt projects
Open to work in US shifts.
Candidates meeting the above position criteria are eligible to apply.
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