Process Associate

  • Pune
  • Igt Solutions

Join Our Team as a Customer Service Associate in the Travel Domain!


Are you passionate about providing exceptional customer service? Do you thrive in a fast-paced environment? Look no further!


We are seeking dynamic individuals to join our team as Customer Service Associates, where you'll be at the forefront of assisting customers with their travel bookings.

Whether it's booking flights or hotels, you'll be the go-to person for all travel-related inquiries.


Key Responsibilities:


Handle inbound customer inquiries via various channels (voice, chat, email).

Assist customers with travel bookings, including flights and hotels.

Provide exceptional customer service and ensure customer satisfaction.


Requirements:


Minimum HSC or equivalent; a Bachelor's degree is a plus.

Comfortable working in a 24*7 environment with rotational shifts & offs with excellent communication skills.


If you're ready to embark on a rewarding journey with us, we want to hear from you!

Kindly share your resumes with Bhavesh at Bhavesh.Vithekar@igtsolutions.com.


Walk-in Interview Details:


Contact Person: Bhavesh

Date: Every week, Monday to Friday

Time: 9:00 AM – 3:00 PM IST

Venue: Weikfield IT Park D-Block, 6th Floor, opposite Hayat Hotel, Viman Nagar, Pune 411014.


Don't miss out on this incredible opportunity to be part of our team!