TELECALLER

  • Bengaluru Urban
  • Hindh Realty India Pvt Ltd

<p>Manage large amounts of outgoing & incoming calls</p><p>Generate sales leads and fix property visits.</p><p>Identify and assess customers needs to achieve satisfaction</p><p>Build sustainable relationships and trust with customer accounts through open and interactive communication</p><p>Provide accurate, valid and complete information by using the right methods/tools</p><p>Meet personal/customer service team sales targets and call handling quotas</p><p>Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution</p><p>Keep records of customer interactions, process customer accounts and file documents</p><p>Follow communication procedures, guidelines and policies.</p>