Employee Relations Manager

About Us

HighRadius, a renowned provider of cloud-based Autonomous Software for the Office of the CFO, has transformed critical financial processes for over 800+ leading companies worldwide.Trusted by prestigious organizations like 3M, Unilever, Anheuser-Busch InBev, Sanofi, Kellogg Company, Danone, Hershey's, and many others, HighRadius optimizes order-to-cash, treasury, and record-to-report processes, earning us back-to-back recognition in Gartner's Magic Quadrant and a prestigious spot in Forbes Cloud 100 List for three consecutive years.

With a remarkable valuation of $3.1B and an impressive annual recurring revenue exceeding $100M, we experience a robust year-over-year growth of 24%. With a global presence spanning 8+ locations and a recent addition in Poland, we're in the pre-IPO stage, poised for rapid growth. We invite passionate and diverse individuals to join us on this exciting path to becoming a publicly traded company and shape our promising future.

Job Summary

The Senior Employee Relations Specialist conducts moderate to complex investigations and manages performance management cases in alignment with legal, industry, and HighRadius best practices. The successful candidate will demonstrate a high degree of collaboration and initiative, as well as critical and objective judgment in providing guidance, support and recommendations to resolve employee relations concerns and support a diverse and inclusive culture and work environment.

Key Responsibilities

• Point of contact for employees and leadership for any type of conflict resolution.
• Ensure timely and compliant handling of all assigned performance management, grievance, discipline and policy interpretation requests.
• Work collaboratively on employee relations matters such as corrective actions including warnings or performance improvement plans.
• Conduct fair and thorough investigations through resolution. Maintain accurate files, documentation and follow-up.
• Make suggestions to leaders and HR Business Partners on employee engagement, policy or process improvements based on trends.
• Support interactive processes with employees seeking a reasonable accommodation in partnership with Benefits and Legal.
• Participates in the development and delivery of management training programs designed to advance the employee relations skills of people managers.
• Support all Labour compliance activities/audits and state laws.
• Facilitate training to build employee relations skills among people managers.
• Assist with ad-hoc employee relations and HR department projects.
• Improving employee experience in HR areas such as onboarding, offboarding and compliance activities/audits

Skill & Experience Needed

• Master’s Degree required- Preferred- MBA
• Experience range : 5-10 years
• Progressive HR experience gained through increasingly responsible positions within Human Resources with a particular focus on employee relations.
• Experience in a high growth environment.
• Strong problem-solving skills and ability to determine the root cause of issues.
• Highly collaborative and able to work both within and across teams.
• Ability to work through ambiguity, think creatively, be flexible and roll-up your sleeves.
• Exceptional communication skills, including group presentation and relationship development skills.
• Ability to work effectively with a wide array of personality types and all job levels.
• Demonstrated history of exemplary ethics and integrity, including ability to handle and maintain confidential information.
• Active commitment to the identification and appropriate resolution of all business issues, whether they are rooted in business problems or are pure compliance concerns.
• Demonstrated ability to assume sole and independent responsibility for projects.
• Ability to exercise discretion related to sensitive employee matters.
• A go getter, high on grit, promoting company values to drive decision making.

What You’ll Get

• Competitive salary.
• Fun-filled work culture (https://www.highradius.com/culture/)
• Equal employment opportunities.
• Opportunity to build with a pre-IPO Global SaaS Centaur.