Technical Project Ma

  • Mangaluru
  • White Force

Job Descriptions Technical Project Manager for Customer Support Team Experience : 12 yrs or above - Should be hands on technically - Worked on either Oracle SQL or MS SQL for minimum of 5 years - Experience in handling teams of size 20 or above - Experience in customer support Location : Mangalore Responsibilities : - Responsible for program/project management of key initiatives across GCC Tech function, which can be technology-led, process-led or operations-led. - Responsible for collating success measures and supporting the operational KPI collation for GCC Tech function - Responsible for driving continuous improvement initiatives within GCC Tech Function - Responsible for setting up and implementing new processes and procedures as per evolving organizational needs - these new processes & procedures may be implemented across GCC or within the GCC Tech function - Manage the day-to-day activities across Skills