Test Manager-ServiceNow

ServiceNow Test Manager: are a passionate and experienced test manager who enjoys taking over responsibility and coordinating a team of several test analysts. will act as a ServiceNow test lead in our local ServiceNow development team in India. Your tasks: Ensure the functional quality of new implementations and for regular patches and upgrades by empowering and coordinating a team of external test analysts Quality assurance and guiding test analysts by test case documentation & execution Act as a ServiceNow test manager in team and projects Act as coach and trainer for test analysts in projects Ensure project team members follow ServiceNow and Zeiss testing and QA best practices Development and improvement of Automated Test Framework Coach and tutor less experienced / new team members Be an active contributor to setting new standards across the testing team Close collaboration with our functional process experts, architects, and development team Support stable and secure operations of the Zeiss ServiceNow platform Create and update documentation and procedures Organization, planning and coordination of testing phases like User Acceptance Test Assist ServiceNow architects and project managers in project coordination and management Your profile: ServiceNow Testing experience: 3 years+ Experience in Testing: 5 years+ Experience as Test Manager: 3 years+ Experience in team coordination and organization Very good knowledge in test automation and techniques Very good Knowledge in test analysis, documentation and techniques Very good knowledge about ISTQB (Certificate) ITSM, ITBM, HRSM, ITOM experience would be an advantage Experience in agile development processes Understanding and experience with ITIL and project management is a plus Your education Completed university studies or comparable, qualified training Your skills Strong analytical skills Independent way of working with high quality standards High commitment, flexibility, initiative, and team spirit Very good communication with peers, technical teams, and business representatives Experience working in an international environment Flexibility to work outside of normal working hours an on-call arrangements