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Hiring Network Security Engineer
Job Location: Chennai - Perungaluthur
Experience: 3 to 8 yrs
Position: Engineer - Networking
Shift Timing: Should be flexible with Night Shift
Interview Process: Tech Discussion -> Managerial Discussion
Roles & Responsibilities
• Troubleshoot all Level 1/ 2 Calls from customers.
• Ensure consistent customer satisfaction.
• Document all communication with customers in the CRM.
• Notify/Discuss with TL/Manager on tickets that require assistance.
• Timely handoff (escalation) of cases that require technical escalation to L3 TAC.
• Plan and constantly work on upgrading tech and product expertise.
• Contribute to the knowledge base/ Tech Forum
Skills required:
TCP/IP, OSI Model, DNS, DHCP, IPSEC VPN, SSL VPN, ARP, IP, CCNA, CCNP, NAT, BGP, OSPF, VLAN, FIREWALL,
Benefits of Joining Enterprise Support at Movate Technologies (Formerly CSS Corp):
• Choice of technology development program available for specializing in engineering support for all engineers.
• CSS provides multi technology career streams for growth of the Engineers.
• Performance based bonus programs.
• Opportunity to move across technologies and product lines using CSS Corp career track program.
• Growth Opportunities to Infrastructure Management services, Consumer tech support services and enterprise technologies services.
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