Cloud Engineer

Our story At Alight, we believe a company’s success starts with its people. It’s why we’re so driven to connect passion with purpose. Our team’s expertise in human insights and cloud technology, allows companies and employees around the world to transform and thrive. With a competitive total rewards package, continuing education and training, and tremendous potential with a growing global organization, Alight is the perfect place to put your passion to work. Join our team. Because transformation takes a workforce. Learn more at careers.alight.com. THE ROLE : Cloud Engineer Responsibilities A Cloud Operations Engineer is responsible for designing, deploying, managing, and optimizing cloud infrastructure and services. They ensure the availability, performance, and security of cloud-based applications and resources while monitoring and responding to incidents and issues. This role requires expertise in cloud platforms, automation, and a deep understanding of cloud best practices. Key Responsibilities: Infrastructure Management: Provision, configure, and maintain cloud resources on platforms like AWS, Azure, Google Cloud, or others. Implement infrastructure as code (IAC) using tools like Terraform, CloudFormation, or Ansible for automated provisioning. Monitoring and Optimization: Continuously monitor cloud resources, performance, and costs. Identify and implement optimization opportunities to reduce operational expenses while maintaining performance. Security and Compliance: Implement security best practices, including access controls, encryption, and compliance standards (e.g., PCI DSS, HIPAA). Monitor for security threats and incidents and respond accordingly. High Availability and Disaster Recovery: Design and implement high availability (HA) and disaster recovery (DR) solutions for critical applications. Test and maintain backup and recovery processes. Automation and Scripting: Develop and maintain automation scripts and workflows to streamline operations and deployments. Implement CI/CD pipelines for continuous integration and continuous deployment. Incident Response and Troubleshooting: Respond to incidents, outages, and performance issues in a timely manner. Perform root cause analysis and implement preventive measures. Documentation and Collaboration: Maintain comprehensive documentation of cloud infrastructure and procedures. Collaborate with cross-functional teams, including developers, sysadmins, and security professionals. Capacity Planning: Monitor resource utilization trends and plan for capacity scaling as needed. Patch Management: Apply security patches and updates to cloud resources and services. Qualifications: Bachelor's degree in computer science, information technology, or a related field (or equivalent work experience). Certification in cloud platforms (e.g., AWS Certified SysOps Administrator - Associate , Azure Administrator) is a plus. Proficiency in scripting and automation languages (e.g., Python, Bash, PowerShell). Experience with containerization and orchestration technologies (e.g., Docker, Kubernetes). Familiarity with version control systems (e.g., Git) and CI/CD pipelines. Excellent problem-solving and communication skills. Ability to work independently and collaboratively in a team. Conclusion: A Cloud Operations Engineer plays a critical role in ensuring the stability, security, and scalability of cloud infrastructure and services. They must stay up-to-date with the latest cloud technologies and best practices to support the organization's cloud-based applications and operations effectively. By applying for a position with Alight, you understand that, should you be made an offer, it will be contingent on your undergoing and successfully completing a background check consistent with Alight’s employment policies. Background checks may include some or all the following based on the nature of the position: SSN/SIN validation, education verification, employment verification, and criminal check, search against global sanctions and government watch lists, credit check, and/or drug test. You will be notified during the hiring process which checks are required by the position. Our commitment to Diversity and Inclusion Alight believes diversity should be visible, valued, and sustained throughout the organization. And we’re committed to enabling an inclusive culture of belonging that engages all colleagues and grows the diversity of our talent to proudly represent the clients and communities we serve . As an affirmative action employer, we adhere to the principles of equal employment opportunity in the workplace as defined in our diversity policy statement. Diversity Policy Statement Alight does not discriminate against anyone based on sex, gender, race, color, religion, creed, national origin, ancestry, age, physical or mental disability, medical condition, pregnancy, marital or domestic partner status, citizenship, military or veteran status, sexual orientation, gender, gender identity or expression, genetic information, or any other legally protected characteristics or conduct covered by federal, state or local law. In addition, we take affirmative action to employ and advance in employment qualified minorities, women, disabled persons, disabled veterans and other covered veterans. Alight provides reasonable accommodations to the known limitations of otherwise qualified employees and applicants for employment with disabilities and sincerely held religious beliefs, practices and observances, unless doing so would result in undue hardship. Applicants for employment may request a reasonable accommodation/modification by contacting his/her recruiter. Authorization to work in the Employing Country Applicants for employment in the country in which they are applying ( Employing Country ) must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the Employing Country and with Alight.