Process Executive - Data Entry (Telecom)

  • Bengaluru
  • Infosys Bpm
We are hiring for Process Executive - Data Entry for Bangalore Location. Job Description: Location : Bangalore Qualification: Any Graduate Experience: Min - 1 year experience Shift : Night Shift Any degree/Equivalent 3 years education post +2 Proficient in working Excel and MS access Excellent self-organization, Detailed oriented, Time management, good communication, learning ability and presentation skills Good understanding of telecom domain knowledge would be an added advantage Preferred Location – Bangalore Description - Good at analysis, to be able to conclude after the detailed analysis Detect any missing revenue/ unwanted cost and fix them, ideally keen to identify any opportunities that will improve overall customers margin Detect any data integrity and provide resolution Determined to close any identified issues related to client/customer’s customer etc.. Good at presentation, Produce reports for any assigned projects and clearly mention about the achievements/challenges and road blacks which will help the project manager to take the next action Good email etiquettes Data analysis using different tools and databases(MS access tables) and arrive at the solutions OR approach a team who can provide the solution Articulate any issues/queries to concerned team(account team/sourcing/carrier etc..) with clear requirement Rigorous follow up until the issue is closed or to follow proper escalation metrics for any long pending issues and to monitor until closure If interested, please share your updated resume along with below details to anvita.soans@infosys.com Full Name: Contact number: Email ID: Total Experience: Relevant Experience: Current CTC: Expected CTC: Notice Period: Current Location: Re-location to Bangalore(if-any): Thanks & Regards, Talent Acquisition Infosys BPM