.. Program Manager specializing in customer-related projects to join our team. The Program Manager will be responsible for leading and executing projects that directly impact customer satisfaction, including product launches and customer experience enhancements. This role requires strong project management .. read more
About Us As a pioneer in healthcare, Manipal Hospitals is among the top healthcare providers in India serving over 5 million patients annually. Today we stand as an integrated network with a pan-India footprint of 33 hospitals across 17 cities with 9,500 beds, and a talented pool of over 5,000 doctors and an employee strength of over 20,000. We are NABH, AAHRPP accredited and most of the hospitals in its network are NABL, ER, Blood Bank accredited and recognized for Nursing Excellence.
Job Details Role:- Behavioral / soft skill trainer Department:- Human Resource No. of Openings: 1 Experience: 5 Years of relevant experience
Job Responsibilities: o Learning & Development :
- Identification, Design, Delivery & Management of Customer Service & Behavioral Training programs.
- Assist with implementation and measurement of Training outcomes.
- Track Functional Training to ensure compliance. o Service Orientation :
- Align learning and implementation of service delivery to the Organisation’s Service Goals. o Organisation Development Initiatives:
- Identify people potential and facilitate development through structured learning schedules including enrollment for enhanced programs at reputed B schools; track progress against specific milestones.
- Encourage alternate learning methods such as coaching, shadowing, buddy system, mentoring - to support the classroom learning.
- Facilitate a sustained high performance culture through defined initiatives. o Engagement:
- Design and facilitate engagement activities as per calendar
- Drive the communication calendar effectively
Education Graduate; post graduate preferred.
Those interested may kindly send their CV to loveleen.patnaik@manipalhospitals.com or apply through the " Apply " button.
No Work from Home
For more details, please visit
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