SOC Manager - Service Operations

Role Overview:As a SOC (Security Operations Center) Manager at DAZN, you will be responsible for overseeing the day-to-day operations of the SOC team in Hyderabad. This role requires expertise in security protocols, incident response, and team management. The SOC Manager will work closely with cross-functional teams to ensure the security and availability of DAZN's systems and services.Team Leadership:Lead and mentor a team of SOC analysts in Hyderabad.Provide guidance and support to ensure effective incident detection, response, and resolution.Foster a culture of continuous learning and development within the team.Incident Management:Oversee the monitoring and analysis of security events and incidents.Coordinate and lead incident response efforts, ensuring timely resolution and communication.Escalate incidents as needed and provide detailed incident reports to stakeholders.Security Protocols and Procedures:Develop and implement security protocols, procedures, and best practices.Stay updated with industry trends and emerging threats to enhance the security posture of DAZN.Shift Management:Implement and manage a Rota shift schedule for SOC analysts to ensure 24/7 coverage.Ensure proper handover procedures between shifts for seamless operations.Collaboration and Communication:Collaborate with global teams and stakeholders to align SOC activities with overall security objectives.Provide regular updates and reports on SOC performance and incident trends.Tools and Technologies:Familiarity with SIEM (Security Information and Event Management) platforms and other security tools.Ensure SOC analysts are proficient in using relevant security technologies.Qualifications:Bachelor's degree in Computer Science, Information Security, or a related field.Proven experience in a SOC role with at least 3 years in a managerial capacity.In-depth knowledge of security operations, incident response, and threat intelligence.Strong understanding of security protocols and compliance standards.Excellent communication and leadership skills.Preferred Qualifications:Industry certifications such as CISSP, CISM, or equivalent.Experience in managing SOC teams with a Rota shift schedule.Familiarity with cloud security and emerging technologies.Key Responsibilities:Team Leadership:Lead and mentor a team of SOC analysts in Hyderabad.Provide guidance and support to ensure effective incident detection, response, and resolution.Foster a culture of continuous learning and development within the team.Incident Management:Oversee the monitoring and analysis of security events and incidents.Coordinate and lead incident response efforts, ensuring timely resolution and communication.Escalate incidents as needed and provide detailed incident reports to stakeholders.Security Protocols and Procedures:Develop and implement security protocols, procedures, and best practices.Stay updated with industry trends and emerging threats to enhance the security posture of DAZN.Shift Management:Implement and manage a Rota shift schedule for SOC analysts to ensure 24/7 coverage.Ensure proper handover procedures between shifts for seamless operations.Collaboration and Communication:Collaborate with global teams and stakeholders to align SOC activities with overall security objectives.Provide regular updates and reports on SOC performance and incident trends.Tools and Technologies:Familiarity with SIEM (Security Information and Event Management) platforms and other security tools.Ensure SOC analysts are proficient in using relevant security technologies.Qualifications:Bachelor's degree in Computer Science, Information Security, or a related field.Proven experience in a SOC role with at least 3 years in a managerial capacity.In-depth knowledge of security operations, incident response, and threat intelligence.Strong understanding of security protocols and compliance standards.Excellent communication and leadership skills.Preferred Qualifications:Preferred Qualifications:Industry certifications such as CISSP, CISM, or equivalent.Experience in managing SOC teams with a Rota shift schedule.Familiarity with cloud security and emerging technologies.At DAZN, we bring ambition to life. We are innovators, game-changers and pioneers. So, if you want to push boundaries and make an impact, DAZN is the place to be. As part of our team,you'll have the opportunity to make your mark and the power to make change happen. We're doing things no-one has done before, giving fans and customers access to sport anytime, anywhere. We're using world-class technology to transform sports and revolutionise the industry and we're not going to stop. DAZN VALUES – THE ‘HOW’ IN WHAT WE DO: AMBITIOUS – people who want to make a big impact and drive DAZN forward. People who move fast and make success happen.INVENTIVE – people with bright ideas who deliver great new experiences for our customers – and improvements for our business. People who come up with better, simpler ways of doing things.PASSIONATE – people who are proud of our product, out content and our business – and love to shout about it. People who love what they do and show commitment every day.BRAVE – people who take difficult decisions to help us focus on improving DAZN, our performance and our results. People who will take on challenges no matter what is in front of them.SUPPORTIVE – people who know that we achieve more as a team than as individuals. People value inclusion and look out for each other, helping their colleagues enjoy their work and develop their careers. People who consider others before making decisions.At DAZN, we are committed to fostering an inclusive environment that values equality and diversity, where everyone can contribute and have their voices heard. This means hiring and developing talent across all races, ethnicities, religions, age groups, sexual orientations, gender identities and abilities. Everyone has the opportunity to make change and impact our DEI journey by joining our ERGs: Proud@DAZN, Women@DAZN, Disability@DAZN and ParentZone.If you’d like to include a cover letter with your application, please feel free to. Please do not feel you need to apply with a photo or disclose any other information that is not related to your professional experience.Our aim is to make our hiring processes as accessible for everyone as possible, including providing adjustments for interviews where we can.We look forward to hearing from you.