Credit Controller

  • Mahe
  • Morgan Mckinley

Overview

Managing the credit control activities of assigned regions/accounts, ensuring timely collection of outstanding debts, and maintaining strong relationships with clients.


Qualifications, Training and Experience:

  • Degree/Master's degree in Commerce
  • years experience in Finance with least 4 years of experience in Credit control
  • Proficient in Microsoft Office package
  • Excellent written and oral communication.
  • Experience using SAP is preferable.


Responsibilities;

• Accountable for assigned client accounts from invoice generation to cash collection.

• Take up Credit control process transitions from onsite and ensure successful transition.

• Review client contracts specifically the invoicing and payment clauses and recommend changes to align with Morgan McKinley’s standard process and payment terms.

• Payment follow up with the customers to ensure customers pay by the due date.

• Ledger review, reconciliation, and timely clearing of all pending items.

• Work closely with different teams to reduce the aged debtors and improve the DSO.

• Initiate escalation procedures as per the documented policy for any delays on payments.

• Take responsibility for client accounts to include regular consulting with customers, ensuring accurate data and reporting status updates.

• Assess Payment follow up policies and procedures and recommend improvements.

• Conduct account analysis, identifying and reporting trends, risks, and discrepancies.

• Take the lead in identifying client issues and proposing the most appropriate approach for resolving the issues and expediate the receipts from the clients.

• Ensure all processes activities are in accordance with Company's Policy and Internal Controls are in place to minimize/ eliminate the errors.

• Maintaining quality and productivity as per the SLA.

• Manage the volume of work with accuracy and supporting the team.

• Responsible for process documentation and keep them up to date.

• Resolve invoice related queries effectively.

• Manage Escalations and work cross functionally to drive good business practices and accountability within SOP guidelines and Corporate Policies.

• Perform other duties as assigned by Manager.