MS Dynamics- Deployment & ERP Implementation

  • Bengaluru
  • Genpact

Inviting applications for the role of Manager MS Dynamics- Deployment & ERP Implementation


Responsibility (scope): Responsible for successful Commerce transformation of OpCos on quality, time, scope, budget: (1) Customer Lifecycle management (Customer Master Data): Creation, update and offboarding of customer and (2) Customer Technical Services (Commercial equipment fridges management.​

Responsibility (nature of work) : ​

  • Manage (independently operating) relationship with DBB deployment and Business global team​
  • Provide guidance and supervise OpCo (Country) deployment as a SME.​
  • Execute work applying practical methods and processes.​

1. Provide content expertise, hands-on involvement and overall project management of the implementation in close collaboration with the DBB deployment team​

2. Support activity of the DBB program on the OpCo implementation: change and communications workstream.​

3. Align and manage localization requests with Deployment and Global team. ​

4. Autonomously drive the OpCo engagement and project agenda in alignment with DBB deployment team.​

5. Transfer knowledge and gradually hand over responsibilities to OpCos.​

6. Build collaborative relationships, influence cross functional directions and be able to deal with uncertainty and challenges constructively​

  • Bachelor or Master Degree preferably in Computer sciences, Sales or Business Management.​
  • Work experience in Digital Transformation and/or change management​
  • Experience in Commercial roles​
  • Experience with CRM platforms, ERP implementations, or data management is a plus.​
  • Work experience with MS Dynamics + Field Services is a plus​

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. For more information, visit www.genpact.com . Follow us on Twitter, Facebook, LinkedIn, and YouTube.

Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.