Experienced Trainer, City Expansion Team

Job Title: Experienced Trainer - City Expansion Team

Company: Amadora Ice Cream

Location: Chennai

About Us:

Amadora Ice Cream is a beloved artisanal ice cream brand known for its commitment to quality, creativity, and culinary innovation. With a passion for crafting unique and delectable flavors, we've garnered a loyal following in our home city. Now, as we embark on an exciting journey to expand into new cities nationwide, we are seeking an experienced trainer to join our City Expansion Team. If you're passionate about ice cream and eager to help us bring the Amadora experience to new communities, we want you on our team!

Job Description:

As an Experienced Trainer on the City Expansion Team, you will play a crucial role in ensuring that our new locations uphold the Amadora standard of excellence. You will be responsible for training and developing our new employees, ensuring they embody our brand values and deliver outstanding customer experiences. This is an exciting opportunity for an experienced trainer to be a part of our expansion and contribute to our continued success.

Key Responsibilities:

• Develop and deliver comprehensive training programs for new employees, including front-of-house and back-of-house staff.
• Collaborate with the expansion team to assess training needs and design customized training plans for each new location.
• Conduct on-site training at new stores, ensuring employees are well-prepared for opening day.
• Continuously evaluate and enhance training materials, manuals, and resources.
• Provide ongoing coaching and support to employees to improve their skills and performance.
• Monitor and assess employee progress and provide constructive feedback.
• Foster a positive and inclusive learning environment that aligns with Amadora's values and culture.

Qualifications:

• Previous experience in a training or coaching role, preferably in the food service or hospitality industry.
• Strong communication, presentation, and interpersonal skills.
• Ability to adapt training methods to diverse learning styles.
• Detail-oriented with exceptional organizational skills.
• Enthusiastic about delivering exceptional customer experiences.
• Ability to travel to multiple cities and locations as needed.
• High school diploma or equivalent; additional education or certifications in training and development is a plus.

Benefits:

• Competitive salary with performance-based incentives.
• Travel and accommodation allowances for training assignments.
• Opportunities for career growth and advancement.
• Employee discounts on our delicious ice cream creations.
• A chance to be a part of Amadora's nationwide expansion journey.
• Ongoing training and development opportunities.

If you are an experienced trainer with a passion for ice cream and a desire to contribute to the growth of an exciting brand, we'd love to hear from you! Join the Amadora Ice Cream City Expansion Team and help us bring our delightful flavors to new cities across the country.