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Job Brief
We are currently looking to hire an enthusiastic & driven CRM platform manager to join our team and implement improvements to the CRM processes, propose methods to acquire & retain customers and participate in growth campaigns.
Responsibilities
- Analyzing data to inform business development and campaigns.
- Driving CRM initiatives and overseeing execution of campaigns
- Acting as a liaison between the IT and CRM team to identify consumer segments to be targeted for campaigns.
- Partnering with different stakeholders to keep them informed about upcoming data management initiatives.
- Maintaining and improving data management processes and accuracy
- Working with IT to manage CRM system and data warehousing.
Qualifications
- A bachelor’s degree or higher in marketing, computer science or related field
- Minimum experience of 3 years in creating systems and processes for customer lifecycle management and customer success
- Can work in a fast-paced environment and deliver results on tight deadlines.
Desired Skills .
Knowledge on platforms LeadSquared/ZOHO/Salesforce/HubSpot/Freshworks
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