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Skills:
- Claims management and/or customer service experience.
- Bachelor’s degree or any equivalent combination of education and experience.
- Ability to perform at a high level of productivity and quality.
- Capacity to maintain a high level of accuracy.
- Excellent written and oral communication skills.
- Computer skills including Microsoft Office Suite.
- Skills to work independently and be resourceful with the ability to multitask.
Experience: 1–3 years of experience in the US calling process.
Job Description: The job involves an analysis of receivables due from healthcare insurance companies and initiation of necessary follow-up actions to get reimbursed. This will include a combination of voice and non-voice follow-up along with undertaking appropriate denial and appeal management protocol. The work timing for this job is night shift.
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