Security Analyst

Description : Will own escalations from field ops and SD via Incident tickets only.Will provide 24x7 support. Monitor the console and perform daily health checks. Will also own /assign tickets to themselves. Perform monitoring on the mailboxes and respond to them.Notify SPOC on any issue which couldn’t be addressed by them.Perform proactive remediation on non-compliant devices. NC devices will be uploaded by SPOC’s on weekly basis to KPI portal. Open/act on tickets for NC & infected devices.Will be available on call and respond to hotlines.Update all the operational documents. Maintain a Knowledge base for all issues.Will initiate CR and implementWill work on problem resolution and outbreak management. Will identify opportunity for CSIP and work towards them. Will work on Ulean ideas and implement them in their accounts.Engineering work and RCA data owner – will be a liaison for other towers, domains like – ESD, Packaging, Imaging, Network, AD, DBA, Firewall, SOC teams.Will be available on call and respond to hotline.Manage incident requests and engineering activities for respective clients.Act as client interface between off site activities and staff.Support one or more technologies100% Client Delivery focusedTeam members will adhere the objectivities assigned to them in ESS.Time booking to right charge codes on actuals.Technical Knowledge(2 or more technology in-depth knowledge for all the headers)Total Security Protection(Antivirus/Anti-Malware, Endpoint Detection & Response, Personal Firewall/ Host Intrusion Prevention System, Hard Disk Encryption, Data Loss/Leakage prevention, Access Protection, Erasure Management, Vulnerability Management, Network Access Controls, Application and Device Control, AV for Servers) Must have work experience on any two tools among below – Crowd Strike, Carbon Black, Sentinal one, Microsoft Defender – EDRSymantec Endpoint Protection 14, Symantec DLP, Symantec CloudMcAfee / Trelix Total Protection for Endpoint Total Protection for Endpoint – ePO, Agent, VSE, HIPS, DLP, EEPC VShield, SVA, Trelix Endpoint SecurityEncryption – Bit locker, MBAMAccess Control – AvectoApplication Control – Solid Core, McAfee Application ControlAvecto Defendpoint – Application Control, Privilege Management and Solid coreTrend Micro – OSCE, TMCM, Deep SecurityKaspersky Endpoint SecurityMicrosoft SCEPSymantec/McAfee NACCertifications:Certification on ITIL Foundation, Symantec Endpoint Protection and/or McAfee Total Protection for Endpoint. Certification on CISSP, CISA, PMP, Prince2 would be added advantage.Communication & Documentation:Excellent communication (Written & Verbal), customer handling skills & Documentation skills.#LI-UG1You will be successful in this role if you have:• University degree or equivalent education and experience • Minimum of 3 years relevant experienceProficient in one of the technologies relating to enterprise systems, networks, backup, storage, cloud or a customer proprietary, COTS, or Unisys application. •Have specific certifications on the respective domain, platform or application. •Ability to support multiple clients/ technologies as part of shared support delivery. •Must be client focused, display interpersonal skills and be an effective team member. •Ability to train and develop staff and/or client.Unisys is proud to be an equal opportunity employer that considers all qualified applicants without regard to age, blood type, caste, citizenship, color, disability, family medical history, family status, ethnicity, gender, gender expression, gender identity, genetic information, marital status, national origin, parental status, pregnancy, race, religion, sex, sexual orientation, transgender status, veteran status or any other category protected by law.