Senior Executive - Client Servicing (Mainline)

About Dentsu India:

Awarded the Oscars of the advertising world, The Cannes Global Agency of the Year 2022 (a first for India!) Dentsu International comprises of five leadership brands - Carat, dentsu X, iProspect, Dentsu Creative and Merkle, each supported by its specialist divisions and scaled services. With best-in-class services and solutions in Media, Customer Experience Management (CXM), and Creative, Dentsu International operates in over 145 markets worldwide with more than 66,000 dedicated talented employees working together to reach the never before!

Part of dentsu International, dentsu India helps some of the biggest & most interesting brands who are our clients everyday to win, keep and grow their best customers and achieve meaningful progress for their businesses. With best-in-class services and solutions in Media, CXM (Customer Experience Management) and Creative, Dentsu India is the 2nd biggest Advertising agency network in India while Dentsu international is the 5th largest in the world.

In good times and bad, we partner with brands to achieve meaningful progress as we are a force for good & for meaningful growth. Our teams of optimists, entrepreneurs and first-movers coalesce around the needs of our clients, unlocking unique possibilities for sustainable value and lasting change.

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Role Summary:

Brand within Dentsu International: Dentsu Creative

Job Title: Senior Executive - Client Servicing (Mainline)

Location: Gurgaon

Experience: 2-3 Years

Key Accountabilities

• Liaising with and acting as the link between the client and the agency, by maintaining a regular communication channel.
• Collaborate with internal teams, including creative, media, and digital, to develop and execute integrated marketing campaigns.
• Discussing with clients to understand their requirements and communicating the same to the team.
• Working with the team to conceptualize a campaign that meets the client's brief.
• Presenting campaign ideas and budgets to the client.
• Conducting survey/research for Brand building and brand Promotions.
• Ensuring that communication flows effectively within the agency team working on the account.
• Presenting creative work to clients for approval/modification.
• Managing budgets and campaign costs.
• Prepare and present campaign reports, analyzing data and providing insights to clients.
• Monitoring the effectiveness of campaigns and taking necessary steps to optimize them.
• Assist in creating 'pitches', along with the creative team.
• Play the role of collaborator in the team that works on a particular account.
• Build long-term relationships with clients.

Professional Skills:

• Bachelor's degree in Advertising, Marketing, or a related field. Master's degree is a plus.
• Proven experience in account management within a mainline agency or advertising environment.
• Strong project management abilities, with the capacity to handle multiple campaigns and deadlines concurrently.
• Solid understanding of digital marketing strategies and campaign execution.
• Excellent communication and interpersonal skills, with the ability to build and maintain strong client relationships.
• Ability to collaborate effectively at all levels and functions.
• Strong client-service orientation.
• Ability to manage projects to successful completion, multi-task, and work within tight deadlines.