Multi Store Area Manager

About Us: Amadora Gourmet Ice Cream is a well-established ice cream business that takes pride in creating an assortment of delicious and innovative flavors loved by all ages. We value quality, craftsmanship, and a passion for ice cream. We are opening 5 stores across Bengaluru, and we're currently seeking a dynamic and energetic Multi-Store Area Manager to join our team and help drive our success further. Job Summary: The Multi-Store Area Manager will oversee the operational efficiency of multiple ice cream shops within the designated region. The successful candidate will possess exceptional leadership skills, have a keen understanding of business operations, and have a genuine passion for delivering an unforgettable customer experience. Key Responsibilities: Oversee daily operations of multiple stores to ensure smooth and efficient operations. Develop and implement strategies aimed at promoting the company's brand and boosting sales. Train, mentor, and supervise store managers and ensure that they adhere to company guidelines and standards. Monitor store performances, report findings, and propose action plans to improve results and meet sales targets. Handle customer queries, concerns, and feedback, providing top-notch customer service at all times. Ensure compliance with all health and safety regulations. Work closely with the upper management team to strategize future growth and development. Qualifications: Bachelor's degree in Business Administration, Management, or a related field. Minimum 5 years of experience in a similar role, preferably within the food and beverage industry. Proven track record of managing and leading multiple retail outlets to profitability. Strong interpersonal and communication skills. Ability to analyze sales data, understand market trends and meet budgetary goals. A passion for customer service and a deep understanding of what