Relationship Manager

  • Thāne
  • Leading Bank

Role/ Job Title: E-Branch Relationship Manager (Customer Service, Inbound)


Business: Retail Assets


Function/ Department: Turbo Cross sell


Place of Work: Thane , Hiranandani Estate.


Graduate


Roles & Responsibilities:


Doing KYC of clients and Will be required to meet & exceed revenue target by cross selling and engaging customers .Its is Inbound Process

Resolving customer service issues and inquiries and later transitioning to pitching products and services


Job Profile

Interacting with Customers on video, in a professional and friendly manner.

Performing customer service activities and initiatives across product segments.(Training will be provided)

Resolving customer service issues and inquiries and later transitioning to pitching products and services


Should be willing to work on a rotational roster


Should carry “Always You First” attitude in every interaction.


Secondary Responsibilities :


Ability to effectively collaborate with internal and external teams/stake holders.

Key Success Metrics:


Excellent written and spoken communication.

Good understanding of Liabilities/Assets products

Excellent convincing skills


Mamta Thakkar

Chief Recruitment Specialist

m +91-992-091-9149 |

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