Operations Executive

Job Description This is a remote position. ●Participate in general operations processing functions, including client onboarding, account servicing, document management, etc ●Experience in loan processing (including and not limited to loan application, disbursement, repayment, refund, credit admin, etc.) is an advantage ● Ensure timely and prompt processing as per committed SLA ● Ensure processes and controls adheres to guidelines (internal, regulatory, etc.) ● Ensure timely and effective escalation of potential issues and resolution ● Work closely with various internal and external stakeholders (Front Office, Compliance, Credit, etc.) to complete required processing and resolve issues arising ● Answer queries on operational processes ● Participate in process reviews (including mapping of processes) and system enhancements (requirements gathering, testing, etc.) ● Create and maintain operations procedures Requirements ● Minimum Diploma holder ● 1-2 years of experience ● Remote work – Singapore time ● Back office ● Effective team player with good interpersonal and communication skills. Able to articulate your thoughts clearly ● Results and service-oriented; able to work independently, sometimes under pressure ● Good analytical and organizational skills ● Have Advance Microsoft Excel/Google Sheets (including pivot tables, lookups, data tables) ● Proficiency in English language is a must. ● Able to work independently as well as being effective as a team player. Requirements ● Minimum Diploma holder ● 1-2 years of experience ● Remote work – Singapore time ● Back office ● Effective team player with good interpersonal and communication skills. Able to articulate your thoughts clearly ● Results and service-oriented; able to work independently, sometimes under pressure ● Good analytical and organizational skills ● Have Advance Microsoft Excel/Google Sheets (including pivot tables, lookups, data tables) ● Proficiency in English language is a must. ● Able to work independently as well as being effective as a team player.