Process Analyst

About The Role As a process analyst in the Process Architecture Enablement team, you will have the opportunity to gain breadth across all facets of process management and be a key contributor to the design and delivery of process excellence through the support of ANZ’s business process management system (Signavio) You will play an important role in uplifting Signavio, ensuring the system is well managed so we can effectively deliver process management and insights to Australia Retail and Australia Commercial The role will support the Process Architecture Enablement lead to deliver the backlog of work for BAU process management About You Supporting and embedding the process framework that aligns process and control management linked to the process architecture Maintaining hygiene of Signavio for Australia Retail and Australia Commercial Scoping, defining and managing business requirements for system improvement Managing day-to-day process management queries across Australia Retail and Australia Commercial in an appropriate and timely manner Managing and supporting the uplift of frameworks, guides and capabilities Managing all reporting for process management including governance and HIP related metrics Managing the process classification framework Delivery of process modelling training Skills Required Proficiency in process modelling best practices, such as BPMN2.0 Administration of Signavio Experience working with technical aspects of BPMS Working knowledge of process classification frameworks and their use in process management Elicitation of business requirements and translation to relevant stakeholders Ability to train others in the use of BPMS tools, process modelling and process management Demonstrated ability to communicate effectively in all forms (including presentation) and simplify complex messages to stakeholders Deep business analysis skills, including reporting, structured thinking, organisation skills Excellent stakeholder management skills, with influencing and relationship building ability Experience with process automation tools Experience in the development of user stories, test cases, sprint planning and use of Agile tools such as Jira and Confluence Knowledge of Lean and experience in process analysis is highly regarded Understand and generate reporting & data visualisation through tools such as Excel, PowerBI, QlikSense and Tableau. About ANZ ANZ is a place where big things happen as we work together to provide banking and financial services across more than 30 markets. With more than 7,500 people, our Bengaluru team is the bank’s largest technology, data & operations centre outside Australia. In operation for over 33 years, the centre is critical in delivering the bank’s strategy and making an impact for our millions of customers around the world. Our Bengaluru team not only drives the transformation initiatives of the bank, it also drives a culture that makes ANZ a great place to be. We’re proud that people feel they can be themselves at ANZ and 90% of our people feel they belong. We know our people need different things to be great in their role, so we offer a range of flexible working options, including hybrid work (where the role allows it). Our people also enjoy a range of benefits including access to health and wellbeing services. We want to continue building a diverse workplace and welcome applications from everyone. Please talk to us about any adjustments you may require to our recruitment process or the role itself. If you are a candidate with a disability or access requirements, let us know how we can provide you with additional support. To find out more about working at ANZ visit https://www.anz.com/careers/