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Job Purpose:
To head the Cinema Operations as a Revenue Centre Head for ensuring & meeting the Customer Satisfaction Scores and Revenue targets through Efficient operations, Centered on the Standard Operating Procedures and fair People Management practices.
Key Responsibilities:
- Drive financial metrics to ensure profitability, focusing on their KPI’s
- Implement strategies to boost admissions and establish the cinema as the top entertainment destination in the area.
- Uphold compliance and deliver exceptional customer service, ensuring high scores in Quality Audits and Mystery Customer audits.
- Lead training initiatives to enhance operational efficiency and maintain internal audit scores as per SOPs.
- Foster a culture of teamwork and collaboration to achieve cinema performance goals.
- Ready to shape extraordinary cinema experiences
- Overseeing advertising campaigns across various channels, including digital, print, and social media.
Other Job Specification:
- P&L Handling Exposure; Sales and Business oriented.
- Meeting customer expectations (Patrons /Management/Statutory Bodies) while focusing at the business goals.
- Build bridges amongst multifunctional team members for cohesive actions by the cinema team.
Job Competence (Skills):
- Excellent communication skills (English, Hindi & Regional)
- Good knowledge on MS Office
- Multi skilling
- Team handling skills
- People Management skills
- Interpersonal skills
- Analytical skills
- Leadership skills
- Networking skills
- Unbiased
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