Customer Support Executive

  • Gandhinagar
  • Tech Mahindra

We are looking for a qualified Customer Support Executive to manage a team of representatives who will offer excellent customer service and after-sales support. You will create policies and procedures and oversee the customer service provided by the team. Responsibilities: Managing a team of representatives offering customer support. Overseeing the customer service process. Resolving customer complaints brought to your attention. Creating policies and procedures. Planning the training and standardization of service delivery. Desired Candidate Profile Good Communication skills Retail/online selling experience will be preferred Pleasant personality Graduation is mandatory. Fix Shift - 09 AM To 06 AM and Sunday Week off 6 days working Fresher and Experienced Both can apply