.. users in building and improving their credit scores, contributing to their holistic financial well-being. Role Description: This is an on-site internship role for a Video Editing/ Graphic Design Intern at Rupicard in Bengaluru. The Video Editing/ Graphic Design Intern will be responsible for day-to-day .. read more
About Lumen:
Lumen connects the world. We are dedicated to furthering human progress through technology by connecting people, data, and applications – quickly, securely, and effortlessly. Everything we do at Lumen takes advantage of our network strength. From metro connectivity to long-haul data transport to our edge cloud, security, and managed service capabilities, we meet our customers’ needs today and as they build for tomorrow.
Website
http://www.lumen.com
Job Description:
Exp:4 years to 8years
Location: Bangalore and Noida
Working Hours: 2:00 PM to11:00 PM
Required skills :
- IT service management (ITSM)
- Workflow Configuration
- REST/API Integration
- Client Script, Business Rules
- Agile Development and Practices
- CMDB
· Previous ServiceNow implementation experience. ServiceNow Certified Administrator and/or Application Developer certificate(s) is big advantage.
· Experience with other ITSM software (BMC, Landesk, Cherwell, Heat, Axios, HP, etc.).
· System integration experience using web services and other web-based technologies such as XML, HTML, AJAX, CSS, HTTP, REST/SOAP
· Knowledge of IT Service Management & Operations. ITIL Service Delivery processes and ITIL v3 or ITIL4 certifications is big advantage.
Role and Responsibilities:
· Configuration/Customization of the ServiceNow system including workflows
· Uses scripting tools and Service Now functionality, create script to automate routine tasks being done in Service Now
· Receives specifications from the IT department and delivers a product/release that meets the needs presented. Creates Requirements Definitions, and Technical Specifications Documentation
· Contribute to ServiceNow Solution implementation, according to your role in a project, which could include such activities as: system configuration, development of custom features on client and server side, technical consulting, technical specifications preparation, testing support, rollout support and others.
· Articulates technical concepts using easily understandable business language
· Load, manipulate and maintain data between Service-now and other systems
· Researches and deploys new releases and/or enhancements into the ServiceNow live environment
· Performs System and integration testing with sample/live data with Support Services team
· Maintains and support ServiceNow operational functions
· Monitor health, usage and overall compliance of the application
· Follow implementation standards and technical best practices.
· Provide expertise on technical questions, related to ServiceNow platform.
· Understand the business needs and the needs to standardize processes and build this into the design and deliverables.