Employee Benefits Consultant

Employee Benefits Consultant - NationalOur Employee Benefits Consultants are a key part of our business, speaking to our customers and providing advice on new products, renewals, and ensuring we understand their needs, and provide products and services that exceed their expectations and retain their loyalty. We strive to provide a market-leading customer experience, and that’s driven by you.Our people share a common mindset that sets us apart. Our Employee Benefits Consultants are engaging, positive, they listen, they are receptive to what our customers want, they are adaptive, hardworking team-players, and they build trusted relationships with colleagues, customers, and insurer partners.Being part of our team will mean ensuring we meet our commercial targets by maximising business and service opportunities from all contacts in a consistent, fair and compliant manner. You will be joining an established, friendly and experienced team who will be able to provide support in order for you to succeed within your role.ResponsibilitiesSuccessful management of own SME client portfolio to deliver renewal income in line with the company's strategic objectives.Generation of new business income through client referrals, introducer relationships, and other business development initiativesDelivery of additional revenue growth through client referrals to other health sales teams.To operate in accordance with the company’s sales quality standards at all times and ensure that high quality outcomes are delivered for customers.Work closely with the Head of Account Development to develop its customer proposition for SME customers.Deliver high quality customer outcomes as measured by the company's business standards monitoring.Effective management of relationships with providers to deliver high quality outcomes for clients and the business alike.Effectively negotiating with the holding insurer and alternative insurers to obtain good value outcomes for customers in line with their requirements.Essential criteriaExperience within the financial services market is essential, with private medical insurance experience also essential.Experience in relationship building with insurers/providers, clients and account managersExperienced in using Microsoft Office programsMinimum of Cert CII or willingness to study towards qualificationA proven ability to negotiate successfully on behalf of customers to deliver new business and renewal targets.Strong numeracy and literacy skills.Effective verbal and written communication skills.Strong, personable telephone manner.Professional, customer focused approach internally and externally when dealing with colleagues and distribution partners.Well organised and able to respond well under pressure and meeting deadlines.Work well as part of a team as well as being able to work for periods using own initiative.Copes well with change, internally within the business and externally within the market.Efficient and reliable.In return you will be welcomed and supported by our Ardonagh family, with opportunities to learn and grow your career. You will also be joining an organisation that cares about you as a person and your wellbeing. Some of the other benefits are:Holiday entitlement of 26 days plus bank holidaysOpportunity to progress your career across the entire Ardonagh familyPensions scheme for when you feel it’s time to retire24-hour support for physical and mental wellbeing1 days paid volunteering day to give back to our communitiesThe Spotlight Awards, where we shine a light on the brightest talent across our groupWe offer a competitive salary and bonus scheme, combined with a benefits package which can be personalised to suit your needs continuous training and development opportunities to progress your career with an ambitious and growing company.