Business Analyst

Bachelor’s degree in Health Care Administration, Computer Science, Business, Analytics, or equivalent experience.

5+ years operational experience in quality management programs with a focus on Medicaid processes.Minimum 2+ years' experience in HEDIS, Stars or quality related work. Strong working knowledge of US healthcare data, including but not limited to Medical Claims, Pharmacy Claims, Eligibility, Plan, Enrollment, Clinical, and Provider.

Strong understanding of healthcare industry trends, Medicaid regulations, and customer needs with preference for previous payer operational experience.

Demonstrated success driving client-facing conversations and navigating payer organizations to identify requirements.

Business domain expertise and associated technical proficiency to deliver solutions that meet the client’s needs within healthcare quality data domain.

Demonstrated experience navigating complex Payer and Payvider environments as an analyst or a consultant eliciting a client’s business requirement and building relationships.

Strong communicator who can leverage their domain expertise effectively with the client and build working relationships with internal and external team members. Ability to communicate succinctly and clearly, both verbally and written, across technical and non-technical audiences at multiple levels.

Analytical thinker with the ability to understand and document business processes; elicit and identify implied requirements, extract insights, and translate them into comprehensive and cohesive requirements and requirement plans.

Ability to de-escalate customer complaints.

A high level of project organization, attention to detail, and time management.

"Roll up your sleeves mentality" working side-by-side with your team.

Demonstrated ability to thrive in a fast-paced, dynamic startup environment.