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Working days- 6 (Week off- Sunday)
Shift timings- 10AM to 7PM
Job Description:
We are seeking a highly organized and detail-oriented Loan Processing Specialist to join our dynamic team. The ideal candidate will be responsible for managing the end-to-end loan processing cycle, including document collection, document verification, and serving as a liaison between loan candidates and the loan provider. The successful candidate will play a crucial role in ensuring a smooth and efficient loan application process.
Responsibilities:
Document Collection:
Gather and organize all necessary documentation from loan applicants.
Work closely with clients to explain required documents and assist in obtaining them.
Maintain accurate and complete records of all collected documents.
Document Verification:
Review submitted documents for accuracy, completeness, and compliance with established guidelines.
Collaborate with internal teams to verify the authenticity of provided information.
Address any discrepancies or missing information promptly and communicate with applicants to resolve issues.
Liaison between Candidates and Loan Provider:
Act as the main point of contact for loan applicants, providing guidance and support throughout the application process.
Communicate effectively with loan officers, underwriters, and other stakeholders to ensure a smooth flow of information.
Provide regular updates to applicants on the status of their loan application and address any concerns or questions.
Ensure Compliance:
Stay informed about industry regulations and ensure all loan processing activities adhere to legal and regulatory requirements.
Collaborate with compliance teams to implement and maintain best practices.
Data Entry and System Maintenance:
Enter relevant data accurately into the loan processing system.
Maintain organized and up-to-date electronic and physical records.
Problem Resolution:
Proactively identify and address potential issues in the loan application process.
Work collaboratively with internal teams to resolve challenges and expedite the processing of loans.
Customer Service:
Provide excellent customer service to loan applicants, addressing inquiries and concerns in a professional and timely manner.
Ensure a positive customer experience throughout the loan application process.
Qualifications:
High school diploma or equivalent; bachelor's degree in finance, business, or a related field is a plus.
Proven experience in loan processing, document collection, or a similar role.
Strong understanding of loan products, regulations, and industry best practices.
Excellent communication and interpersonal skills.
Detail-oriented with strong organizational and time management abilities.
Ability to work independently and collaboratively in a fast-paced environment.
Proficient in using loan processing software and MS Office applicati