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About Client: A leading BPO. Roles & Responsibilities: - Help interpret and translate client requirements into a solution that can be configured from a standard set of offerings. Actively involve in RFP / RFI's. - As a part Travel industry group, architecturing solutions which will leverage the best and the greatest of the Organization's offering. - Negotiate with multiple stakeholders, drive consensus, take difficult decision when required around Business Process Services. - Handle RFPs, RFXs and Bid Management. - Identify and assess complex problems for area of responsibility. The person would create solutions in situations in which analysis requires an in-depth evaluation of variable factors. -Requires adherence to strategic direction set by senior management when establishing near-term goals. - Interaction with senior management at a client and/or, involving matters that may require acceptance of an alternate approach. Qualification and Work Experience: Experience in Travel Industry delivery or Operations or creating Travel/ TTH specific Solutions Overall 15 years of work experience in mix of International BPO and / or consulting environment in the travel domain At least 8+ years in solutions roles handling RFPs, RFXs and Bid Management. Excellent Written, Oral and analytical skills coupled with excellent Presentation creation skills Good MS Word, Excel, MS Visio, PowerPoint experience Location: Gurgaon / Pune
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