Lead Solution Architect - SFCC

Experience Range: 10 - 16 years

Job description:

• Required 8 to 12 years of total experience. At least 6-8 years of relevant experience in E-commerce.
• Design the Solution architecture for the foreseeable future (2 to 4 years).
• Define strategic choice between buying and own build, and make trade-offs between requirement, quality, stability, and implementation cost & speed.
• “Own” the complete e-commerce landscape (Pricing & BI, product content, channel integration, webshops (running on Salesforce CC) and customer service.
• Lead the design and development of the e-commerce platform, ensuring that it is scalable, secure, and performant.
• Work closely with the development teams to ensure that the various platforms within the domain are being built using best practices and adhere to (enterprise) architectural principles.
• Collaborate with Lead Product Owner and other stakeholders to understand their needs and translate them into technical requirements.
• Asses current vendors against our future roadmap and initiate changes if needed.
• Drive technical, architectural, and functional discussions, challenging and guiding both business and developers to build solutions that fit our needs and achieve our long-term business objective.
• Surveil development efforts and provide technical direction to the team based on stakeholder requirements.
• Define system integration architectures and work with partner system integrators and design patterns, approaches, and guidelines, adhering to compliance standards.
• Stay abreast with new technologies and share new ideas and techniques that are relevant to the e-commerce space.
• Create an approachable environment for the team members to ask questions and escalate issues; define milestone commitments and mentor junior team members.
• Support the team in planning data migration and system go-live activities addressing technical issues and challenges.
• Determine software solutions and perform POCs as needed.
• Perform code review.
• Implement load testing standards to troubleshoot performance problems.
• Design and develop frameworks, tools, and accelerators that enhance the ability of technology team members and organisation.
• Contribute to new business opportunities by participating in pre-sales - providing solutions driving technical discussions with internal stakeholders.
• Integrate third-party systems, like CRM, OMS, or ERP data, in e-commerce platforms using middleware, native APIs, or API gateways.
• Fix performance, scalability, and other issues in a very time-critical environment.

Skills and Experience:

• 5+ years of experience as a Solution Architect.
• 8+ years of experience in developing e-commerce solutions and applications.
• 6+ years of experience in any commercial e-commerce tool like SFCC, Magento, Shopify, BigCommerce, etc.
• Architect certification in any e-commerce tool is desirable.
• Start-up company experience is a plus.
• Proven hands-on implementation experience in large, complex, multi-domain, and multisite e-commerce projects.
• Experience with the Salesforce Commerce Cloud, Salesforce Service Cloud, Salesforce Marketing Cloud, Mulesoft, Zendesk, Winshutte CMS, and RabitMQ ESB.
• Good knowledge of UI technologies and omnichannel e-commerce platforms.
• Strong knowledge of e-commerce functionalities like product and catalogue management, pricing, promotions, loyalty, inventory management, order fulfilment, warranties, return management, payments, supply chain, etc.
• Sound knowledge of cloud infrastructure in a popular platform, like AWS, Azure, or GCP.

• Communication Skills: Excellent interpersonal and communication skills to effectively collaborate with diverse teams and present complex technical concepts to non-technical stakeholders.
• Problem-Solving: Demonstrated ability to analyse complex business problems and architect innovative and practical solutions.
• Team Player: A collaborative attitude with a willingness to mentor and support other team members. Adaptability: Ability to work in a fast-paced and dynamic environment, adapting to changing
• Expertise in application lifecycle methodologies (like agile project and engineering processes, MVP).
• Hands-on knowledge of CI/CD implementation.
• Comfortable in conducting workshops.
• Hands-on experience in agile development methodology.
• A self-starter and quick learner with the ability to work in a fast-paced and evolving environment.
• Proactive, strong, and improvement-focused problem-solving skills.
• Visionary with a helicopter view.