IT Service Management

  • Bengaluru
  • Quess It Staffing

Position: Service Management

Location: Bangalore

Duration: Contract to Hire


Job Description:


Essential

  • 5+ years of experience in a Service Management role (Customer facing role)of Telecommunications and Terminology
  • have worked with Senior stakeholders
  • in managing vendors/carrier.
  • ITIL foundation
  • of transmission devices (SDH, DE, DWDM), Basics of LAN WAN technology, MPLS (Layer 2 & 3), Internet access, DSL and Fixed Voice.
  • Architecture (Specific to customers who run services via SD WAN Solution)

Desired:

  • Telecom Background
  • working in remote/virtual team and environment
  • understanding of LAN WAN technology and Knowledge of carrier level network topologies.
  • Architecture (Specific to customers who run services via SD WAN Solution)
  • level management

Essential

BE/B-Tech, ITIL Foundation