IT Program Manager

  • Noida
  • Hcltech

IT Program Manager

Location – Noida, Chennai and Bengaluru


  • At least 14-15 years of IT experience, with at least 8 years of experience at Program management level and leading team of Project Managers & Project Coordinators
  • Experience in managing diverse and multiple teams with complete ownership and responsibility of the team
  • Creating and implementing growth & development plans for the team
  • Experience in Application program management with complete knowledge on SDLC and Agile methodology.
  • Infrastructure program management, as an add-on, will have an edge


Roles and Responsibilities


  • Support in building PMO governance structure and regularly monitor the Project Portfolio across various Regional Delivery Units
  • Techno savvy, with know-how on Infrastructure components including Cloud technologies, EUC, Service Desk
  • Monitor project portfolios for area of scope / tracks assigned
  • Plan, direct s & ensure the successful management of standard Project/ Program Management Processes across regional delivery units
  • Supports team in annual budgeting/ planning exercise of PMO
  • Assist in enhancing organizational tools used for project reporting and project delivery
  • Allocate the appropriate resources to ensure that projects, enhancements and support are completed within time, scope and budget
  • Support implementation of Global Project Management Methodology across various regional delivery units
  • Train / Mentor other project managers in Application Program management skills
  • Identify and escalate critical project risk factors to key stakeholders through implementation and management of formal project risks
  • Work with senior management and business leaders to support transition/ transformation/ SS projects and overall strategic initiatives
  • Review project portfolio and contents periodically and assess for linkage, support, and contribution to major goals and strategies
  • Act as a liaison between senior management, functional owners, and interdependent delivery units teams to oversee progress and facilitate successful closure of project activities on schedule and within budget at both strategic and functional levels
  • Hiring and retain the best talent, involve in performance management and managing aspirations of individuals and their motivation levels
  • Oversee the creation and evaluation of effective project management and financial metrics
  • Manage career planning of Program Managers/ Project Managers & Project coordinators that equip them with necessary resources
  • Continuously evaluate industry best practices for project management and make recommendations for its adoption within the organization
  • Manage program level audits and its outcomes


QUALIFICATIONS


  • Bachelor’s degree in IT/ Engineering/MBA or other management qualification from reputed institutes.
  • Preferred at least one of the certifications like PgMP/ PMP certified / Prince 2 / Agile