Infrastructure Manager

Job Title: IT Infrastructure Manager Position Overview: A mid-level IT infrastructure and network manager responsible for overseeing the design, implementation, maintenance, and security of our IT infrastructure and network systems. Key Responsibilities: 1. Network Management: Manage and maintain the organization's network infrastructure, ensuring high availability, performance, and security. 2. Infrastructure Planning: Participate in the planning and design of IT infrastructure upgrades and improvements to meet the organization's evolving needs. 3. Hardware and Software Procurement: Select and purchase hardware and software components that align with the organization's goals and budget. 4. Team Management: Oversee a team of IT professionals, which may include network administrators, system administrators, and support staff. 5. Security Management: Implement and enforce security policies and protocols to protect the organization's data and network from cyber threats. 6. Budget Management: Manage the IT infrastructure and network budget, ensuring cost-effective solutions are implemented. 7. Troubleshooting: Troubleshoot and resolve network and infrastructure issues promptly to minimize downtime and disruptions. 8. Vendor Management: Interact with third-party vendors and service providers to ensure service level agreements (SLAs) are met. 9. Documentation: Maintain detailed documentation of network configurations, infrastructure diagrams, and IT procedures. 10. Compliance: Ensure that the IT infrastructure and network comply with relevant regulations and industry standards (e.g., GDPR, HIPAA, ISO 27001). Qualifications: • Education: A bachelor's degree in a relevant field, such as information technology, computer science, or network engineering, is typically required. A master's degree may be beneficial but is not always necessary. • Experience: Mid-level managers usually have several years of experience in IT roles, including network or systems administration. 5-7 years of relevant experience is common. • Certifications: Industry certifications can be advantageous. Examples include CompTIA Network+, Cisco CCNA, Microsoft Certified Azure Administrator, and ITIL (Information Technology Infrastructure Library) certifications. • Technical Skills: Proficiency in network protocols, hardware, and software, as well as experience with virtualization, cloud computing, and network security technologies. • Management Skills: Strong leadership, communication, and team management skills are essential for coordinating IT teams and projects effectively. • Problem-Solving Abilities: The ability to analyze complex issues and find practical solutions is crucial for troubleshooting and decision- making. • Business Acumen: Understanding the organization's goals and how IT infrastructure supports them is important for making strategic decisions. • Adaptability: The IT landscape is constantly evolving, so a willingness to learn and adapt to new technologies and industry trends is important. This job description is intended to convey information essential to understanding the scope of the position and the general nature and level of work performed. It is not an exhaustive list of responsibilities, duties, or skills required for the role and may be subject to change or modification as the needs of the organization evol