Helpdesk/Service Desk Vijayawada

  • Vijayawada
  • Vayam Info Solutions
<h4>Job Description</h4><p><strong>Helpdesk/Service Desk</strong></p> <p><strong><u><span>JD for Remote TechnicalServiceDesk</span></u></strong><span></span></p> <p><strong><u><span></span></u></strong><span></span></p> <p><span> Provide TechnicalSupportfor Desktop, Mail client and MS office products.</span><span></span></p> <p><span> Assistance to users for accessing procured and in-house applications</span><span></span></p> <p><span> Providing them FAQs based on the call trends</span><span></span></p> <p><span> Troubleshoot desktop operating system problems</span><span></span></p> <p><span> Troubleshoot desktop procured and in-house application problems</span><span></span></p> <p><span> Install/configure desktop O/S & Applications</span><span></span></p> <p><span> Configure & update Antivirus software</span><span></span></p> <p><span> Resolve all Hardware and Paper Jam Issues with respect to Printers</span><span></span></p> <p><span> Coordinate with Hardwaresupportteams and resolve any hardware failures in the printers</span><span></span></p> <p><span> Resolve any issues for the printservicedue to virus in the network.</span><span></span></p><h4>Employement Category:</h4><b>Employement Type: </b>Full time</br><b>Industry: </b>IT Services & Consulting </br><b>Role Category: </b>Network / System Administration </br><b>Functional Area: </b>Not Applicable</br><b>Role/Responsibilies: </b>Helpdesk/Service Desk Vijayawada