Head of Manufacturing Operations & Delivery-Mobile Robots

I. Hiring specifications Job Purpose: Head-Delivery & Operations role is for autonomous & mobile robots function. Primary responsibility is to manage quality, cost & delivery across the entire value stream, starting from procurement, supplier management, production, quality, installation, commissioning and aftersales support. The incumbent need to have proven track record of leadership excellence & hands-on management experience with strong technical background and an entrepreneurial spirit in order to come up with new ideas and implement the same. He / She will be part of executive leadership team & will represent the company in various forums. Will be responsible for customer success and P&L performance to top management team Role Expectations: Sales & Pre Sales: Provide and develop the solutioning idea along with a Solutioning expert team to enable the Strategic Sales Sales from our key account customer for repeat business Handling the Pre sales function and ensuring quality proposals are shared with customer timely. Delivery: To enable and coordinate the Delivery process (from Despatch to Customer) for the Turnkey Solutions generated To enable and supervise the Delivery process (from Despatch to Customer) for Mobile Robot sales both as CAPEX and OPEX sales Grooming and mentoring the delivery team which includes design, controls, production, installation & Service / customer success. Ensuring successful deliveries of our projects and solutions with time, cost and quality inline to AOP targets. Customer Success: To drive the Customer Success Platform for turnkey and MR sales ensuring, where applicable, maximizing returns on AMC, CMC and other annuity incomes through client partnership initiatives Cost: Planning ,monitoring and controlling the direct cost for achieving a higher contribution Reporting structure: Role will report into Managing Director Interactions: Internal Stakeholders: HODs, Project Management & Delivery team, S&SI ,I&C team in Mobile robots External Stakeholders: Customers/Clients II. PEOPLE SPECIFICATIONS Profile: Ideally ~ 15+ Industry experience in automotive electronics company / advanced Engineering and Technology companies Bachelors, Masters in Computer Science, Electronics or similar background Passion for innovation, advanced technology systems and entrepreneurship Proven track record of hiring, building, and scaling operations teams Lean manufacturing certification & 6 sigma black belt is a bonus Requisites: Exposure with sun-rise industries in the technology domain, with manufacturing and automation background. Behavioural Competencies: Hi Tech way of working: We value behaviour aligned with CCODERS Customer First: Operate with customer success mind set and align all our actions accordingly. Collaborative problem solving: Organisation interest supersedes individual interests; working together to solve problems effectively. Ownership & Commitment: Going above & beyond the call of duty while also keeping up with the promises & targets under any circumstances. Data Driven, First Principle : Objective Decision making based on data (Not on Hunches) Expanding-Growth Mind set: Be open to new challenges whilst willing to step out of comfort zone in order to learn and grow. Result & commercial orientation: Manage cost and resources to achieve business outcomes & commercial success. Speed and Scalable Process Approach: Deploy processes that are flexible, agile and unlocks business value with speed.