Product Manager - Savings Account

Role Description

• Monitoring and analyzing processes & policies across various liabilities product variants:

• Proactively identifying the gaps and analyzing the inherent risks within the existing Regulatory Reporting processes and recommending ways of mitigating them
• Continuously analyze, review, and redesign internal processes & policies to eliminate variations, remove non value added activities, waste, bottlenecks and delays.
• Review & enrich standard operating procedures (SOPs), Policy documents, Product T&C, Deliverables & Collaterals etc. on regular basis.
• Define metrics while designing/redesigning/evaluating product related processes, policies and monitor their performance against agreed targets

Ø Developing, Implementing process improvement & Maintaining process documentation:

• Develop accurate and up-to-date documentation of all processes, including SOPs, process flows, and other relevant information.
• Maintain the process inventory that will be used as a reference for prioritization, controls, integration and communication, preparing of test cases, training documents, etc.
• Be responsible for digitalization of the process & policies and ensure smooth integration of changes to minimize service disruptions.

Ø Ensuring compliance end to end:

• Ensure that all product processes & policies are compliant with internal and external regulations and standards. This includes identifying and addressing any compliance/regulatory issues and keeping up-to-date with changes in regulations.
• Ensure that all Reports/information required by the internal/external regulators are prepared accurately, on the prescribed format and on the desired frequency.
• Ensure that all queries received from Regulators are addressed in a timely manner.

Ø Collaborating with stakeholders:

• Collaborate with various stakeholders, internal and external partners, to identify opportunities for process improvement and to ensure that processes align with organizational goals and objectives.
• Work with cross-functional teams to develop and implement process improvements that increase efficiency, reduce waste, improve customer experience and quality of service.

Ø Training and mentoring:

• Responsible for training, mentoring & communication to the frontline teams on the new & existing product processes & policies,
• Coach team members on process improvement methodologies and tools as required.

Eligibility Criteria :

Education:

o Essential requirement: MBA/PGDM in Finance/Marketing

o Preferred: MBA/PGDM in Finance/Marketing from Tier 1 or Tier 2 institute

Work Experience:

o Essential requirement: 2-5 years of Work Experience in Product role

o Preferred: 3-6 years of Work Experience in Liabilities