.. must-have requirement excellent knowledge of materials/ finishes excellent knowledge of ergonomics and design principles willing to work in a fast-paced environment The role is directly linked with revenue collection, thus overlooking the Junior Designers and revenue collection of theirs and self-projects .. read more
Description:
NetSPI is the proactive security solution used to discover, prioritize, and remediate security vulnerabilities of the highest importance. We help secure the most trusted brands on Earth with our Penetration Testing as a Service (PTaaS), Attack Surface Management (ASM), and Breach and Attack Simulation (BAS) solutions. Leveraging a unique combination of dedicated security experts, intelligent process, and advanced technology, NetSPI brings a proactive approach to cybersecurity with more clarity, speed, and scale than ever before.
NetSPI is on an exciting growth journey as we disrupt and improve the proactive security market. We are looking for individuals with a collaborative, innovative, and customer-first mindset to join our team. Learn more about our award-winning workplace culture and get to know our A-Team at www.netspi.com/careers.
The Product Support Engineer will be responsible for working with clients, services and client delivery teams for NetSPI Platform installation, configuration, customizations, troubleshooting and support.
Responsibilities:
- Assist clients with installing, configuring, and operating NetSPI Platform solutions
- Provide recommendations on deployment, configuration, and use of NetSPI Platform in client environment
- Conduct needs analysis with client to determine technical requirements and specifications of post-sales engagements in line with NetSPI best practices
- Develop monitoring solutions for Linux systems
- Develop and maintain positive relationships with clients
- Act as escalation point in Platform issues
- Manage multiple concurrent issues
- Document solutions in a knowledge base of know support issues or support solutions
Requirements:
- 0-2 years of strong exposure in Java, Spring boot and React JS
- In-depth knowledge of networks, Linux/Unix and Windows administration, and system configuration
- SQL knowledge including PostgreSQL databases
- Scripting knowledge with Java/Ruby/Python
- Knowledge in Cloud Computing
- Excellent communication skills, including issue tracking, triaging, and crisis management
- Bachelor’s degree in Computer Science, IT, MIS, Math or Science
Preferred Qualifications:
- Knowledge with Java EE applications
- Understanding of a helpdesk environment
- Exposure to Information Security is a plus
At NetSPI, you will join a team that values innovation and collaboration, where your contributions make a real impact. Apply now to help secure the digital frontier.
About the Organization NetSPI is the proactive security solution used to discover, prioritize, and remediate security vulnerabilities of the highest importance, so businesses can protect what matters most.
Leveraging a unique combination of dedicated security experts, intelligent process, and advanced technology, NetSPI helps security teams take a proactive approach to cybersecurity with more clarity, speed, and scale than ever before.
By continually advancing solutions such as Penetration Testing as a Service (PTaaS), Attack Surface Management (ASM), and Breach and Attack Simulation (BAS), NetSPI goes beyond the noise to deliver high impact results and recommendations based on business needs, so customers can protect their priorities, perform better, and innovate with confidence.
NetSPI secures the most trusted brands on Earth, including nine of the top 10 U.S. banks, four of the top five leading cloud providers, three of the five largest healthcare companies, four MAMAA companies, seven of the top 10 U.S. retailers & e-commerce companies, and many of the Fortune 500.
EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.