Ecommerce Manager

  • New Delhi
  • Alive Wellness Clinics

Job Summary-


We are looking for a strategic leader passionate about eCommerce with a vision for conquering online marketplaces.

Join our team as an eCommerce Marketplace Manager and take the reins of our digital commerce landscape!


You will be the captain of our eCommerce ship, charting a course for success across multiple online marketplaces. Your expertise in eCommerce platforms, marketplace trends, and data-driven strategies will shine as you optimize product listings, drive sales, and expand our marketplace footprint.


If you are ready to embrace the challenges of eCommerce management and steer our brand to new horizons, this role offers the perfect opportunity to navigate this frontier.


Responsibilities-


  • Manage and optimize product listings on various online marketplaces.
  • Develop and implement strategies to increase sales and profitability on all marketplaces.
  • Liaise with internal departments (such as marketing and sales) to ensure product listings are attractive and competitive.
  • Monitor and analyze marketplace metrics to identify trends and sales opportunities.
  • Collaborate with marketing teams to develop promotional strategies tailored to the eCommerce marketplace.
  • Coordinate with customer service teams to ensure excellent customer experiences specific to the eCommerce environment.
  • Manage relationships with marketplace vendors and negotiate contracts and terms, focusing on eCommerce-specific vendor management.
  • Stay up-to-date with industry trends and competitor activities within the eCommerce landscape.
  • Ensure compliance with marketplace policies and regulations, especially in the eCommerce context.
  • Forecast and track sales trends and profits within the eCommerce channels.
  • Develop and manage marketplace budgets and goals, with a deep understanding of eCommerce budgeting.
  • Coordinate with inventory teams to ensure adequate product supply for eCommerce platforms.
  • Identify new marketplace opportunities and platforms for expansion, especially within the eCommerce sector.
  • Manage any escalations related to marketplace operations, focusing on effective eCommerce issue resolution.


Qualifications-


  • Bachelor's degree in Business, Marketing, or a related field.
  • At least 3 years of experience in online marketplace management.
  • Strong knowledge of the eCommerce industry and its best practices.
  • Proven experience in increasing sales on online marketplaces.
  • Proficiency with marketplace management tools and software relevant to eCommerce.
  • Exceptional negotiation and relationship management skills, especially for eCommerce vendor management.