Lead

Job Description: Job Title : Lead The Purpose of this Role As part of CKSI (Customer Knowledge & Strategic Insights Group) and embedded in the PZN Use case Squad, you will collaborate with a team of passionate and hardworking analytics members within your team and across Fidelity's Personal Investing business. As a part of the team, the associate will have the opportunity to inform strategy and direction of the business through sound data analytics. The Value you will deliver You enable the squad to consistently enhance data, domain skills and technical skills. You’ll collaborate effectively with team members across the globe. You will be aligned to development of core digital capabilities supporting Fidelity’s strategic digital initiatives. You drive and execute learning agendas that tackle the critical business questions to support smart business decisions and actions with pace As a continuous learner, you’ll stay abreast of the latest innovations across analytics, data science and machine learning, proactively developing your analytical skills to maintain your world-class expertise. You drive continuous improvement in business process automation and self-service dashboard. Provide customer behavior analytics on mobile and web properties You will design and package your recommendations, backed by storytelling, logical reasoning, and strong data insights, and present the same to partners and stakeholders The Skills that are key to this role Technical / Behavioral You can analyze complex data, generate relevant insights, present to diverse audience and convey sophisticated findings in a simple, clear and actionable way. You bring an analytical approach and versatile set of business analysis, data analysis, analytic and technical skills to generate a deeper understanding of our customers and enable high-impact, efficient solutions, and experiences. You have excellent written, oral communication and presentation skills. You like to work in a customer-focused engagement and with key stakeholders to understand their business needs. Proficient at programming in languages like SQL, R, and/or Python. Understanding of digital landscape and experimentation would be valuable. You have good working knowledge in using Data Visualization tools – Tableau/Qlik/Power BI.