Freight Operations Supervisor

With a startup spirit and 90,000+ curious and courageous minds, we have the expertise to go deep with the world’s biggest brands—and we have fun doing it. Now, we’re calling all you rule-breakers and risk-takers who see the world differently, and are bold enough to reinvent it. Come, transform with us. Transformation happens here. Come, be a part of our exciting journey! Are you the one we are looking for? Inviting applications for the role of Ocean Freight Planner This role is created to coordinate on daily basics ocean & airfreight logistics operations for global container deliveries from/to Europe with contacts with internal and external stakeholders. On this role employee will be also responsible for cooperation with shipping lines/forwarders in terms of ocean and airfreight ocean invoice verification. Responsibilities Responsible for coordination of global ocean/airfreight logistics operations Interaction with/ first point of contact for internal and external stakeholders in daily logistics operations Collecting transport details and gathering documents Responsible for fulfillment export activities (like ocean documentation requirements after container loading) Order / shipment creation for import and shipment creation for export Responsible for Ocean payment process, Cost verification and Invoicing Dispute resolution in ocean transportation of rejected invoices and checking statements of account. Responsible for additional inland cost verification for realized trans businesses ports Responsible to improve KPI for given logistics targets and looking for improvements to achieve better results where it is possible. Qualifications we seek in you! Minimum Skill sets Masters degree in logistics Experience in logistics for minimum 1-2 Years Strong communication skills in English Good stakeholder management ability Proactive and self driven individual who can lead issues to resolution Preferred Qualifications/ Skills Customer Service and teamwork mindset required. Good Excel knowledge required. Ability to work under pressure, Independent in operations. Manage well tasks and monitor deadlines. Detail Oriented and Well-organized Focused on good cooperation between Internal and External customers Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws.