International Customer Support

  • Gurugram
  • Cbsi India Pvt Ltd

International customer Support- Credit and Collection Contact customers via calls and emails. Send out invoices and request payment. Resolve customer complaints, disputes, deductions and research account discrepancies. Process Credit Card Payments. Keep check on all other payments and ensure a correct application of monies Communicate with all stakeholders. As a daily activity, collector will be required to contact the customer, make collections calls, send invoices, and escalate in cases of delayed payments and help resolve dispute for their customers. Maintain call logs and expected payment dates. Document collections notes in Billing System Experience: 1 -- 3 years of Customer Support (Voice)- Call , Email, & AR- Invoice, Payments. US Shift 5.30 pm to 2.30 am 6.30 pm to 3.30 am 5 day working. Cab Provides