Program Manager (SFDC)

  • Noida
  • Birlasoft

Location- Mumbai, Pune, Chennai, Hyderabad, Noida, Bangalore.

Preference- immediate joiners

Major skill- Salesforce and Servicemax


  • Good to understand business scenarios achievable from out of the box ServiceMax and Salesforce features.
  • Facilitate the Scrum/Kanban events and processes and assist the teams in delivering value.
  • Coach and facilitate Scrum Team/PO on techniques for effective Product/PI/Sprint Backlog management
  • Coach the Scrum Team to understand the need for clear and concise Backlog items
  • Facilitate product planning in an empirical (Transparent, Inspectable & Adaptable) environment
  • Helping the Product Owner to arrange the Product Backlog to maximize value
  • Manage the scrum process in the role of “scrum master” in the Agile software development methodology
  • Facilitates preparation and readiness for ART events
  • Run the sprint ceremonies and facilitate scrum related activities
  • Facilitates the deployment process and attend deployment planning as necessary
  • Provide scrum team support leading up to, during, and post MTP close-out
  • Coordinate release plans and activities with the RTE
  • Manage the triage of defects and provide support to PO on prioritization

  • Facilitates the team’s progress toward team goals
  • Coach the Team in self-organization and cross-functionality
  • Helping the Team to create high-value products
  • Protect the team from distractions, remove impediments to the development team and act as buffer between the team and any distractions
  • Help the team focus on and drive continuous improvement
  • Build relationships and collaborate effectively with all members of software development teams
  • Work with the engineering manager to take care of the team’s motivation and health

  • Collaborates and Coordinates
  • Coordinate dependencies and work across teams via scrum of scrums including lead and coordinate decision-making with other teams and team members
  • Shares knowledge and technical expertise through writing, coaching, and the mentoring of others

  • Exemplify a Lean-Agile Mindset through Servant Leadership
  • Exhibits Lean-Agile leadership, Leading and coaching the organization in its Scrum adoption
  • Encourage Agile behaviours, be more agile in approach, rather than 'sticking' to the plan
  • Promotes SAFe quality practices
  • Champion and coach others in the use of the Agile software development methodology
  • Support changes that increases the productivity of the Scrum Team

Requirements:

  • Bachelor’s or master’s degree in computer science, Information Systems, or equivalent.
  • Scrum Master certification, preferably SAFe
  • Experience in agile software methodologies
  • Experience in Scrum
  • Experience in handling ServiceMax and Salesforce projects
  • Flexible to work in Canada shift hours during business hours interactions or clarifications.
  • Strong analytical and problem-solving skills.
  • Coaching
  • Facilitation
  • Excellent written and verbal communication skills; mastery in English. Ability to effectively communicate and negotiate options at management levels.

Apply now

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