Academic Administrator

Company Description Narayana Business School is a leading business school located in Ahmedabad, Gujarat. Spread across 10 acres, our campus features a state-of-the-art campus and 100% digital infrastructure. With a focus on creating management leaders, our innovative PGDM (Dual Specialization, Data Science & Analytics, Quantitative Finance) and MBA+PGPCE programs, experienced faculties, and thought leadership have made us the top choice for post-graduate management education in India. Our programs emphasize learning by doing through classroom simulations, case studies, live projects, and multiple corporate internships. With a strong alumni network of over 9000 CFA and PGDM/MBA students, we are committed to providing comprehensive and rigorous management teaching and training. Purpose The Academic Coordinator coordinates the administration of academic programs offered at Narayana Business School in a manner that serves the best interest of students, maintains the highest standards of academic integrity in accordance with the mission, core values, and purposes of the College. Duties & Responsibilities ·     Maintaining databases of students- manage and oversee complete students’ life cycle. ·    Act as central point of contact for all Student communication and interaction. ·    Handle student complaints, queries, provide appropriate solutions and alternatives within the time limit. ·    Follow up with faculty and students to ensure resolution. ·    Maintain records of student interactions. ·    Interaction with parents on routine basis for progress feedback. ·     Trimester-wise/ weekly schedule management ·     Coordinating with visiting faculties for scheduling session, assessment, and remuneration ·    Monitoring class schedules to ensure smooth running of classes. ·    Taking up feedback from the students about the course. ·     Maintaining records and information on activities done by students, faculties, and institute ·     Record keeping in all areas of work i.e., students & alumni, Attendance, visiting faculties & experts etc. ·     Handling the Feedback analysis of all courses/faculty & preparing analytical report. ·     Handling students' verification enquiries ·     Co ordinating with the university on regular basis. ·     Taking care of Examination activities and result process Qualification Postgraduate with MBA is preferred. Experience Minimum of 4 to 6 years of work experience in administrative role or experience in the relevant field. Having experience in education and education services sector preferable. Skills & Abilities ·      Ability to Multitask ·      Strong attention to detail ·      Excellent verbal, written and interpersonal communication. ·      Student-oriented attitude ·      Ability to handle students’ queries with patience. ·      Strong work ethic and organizational skills ·      Ability to work at a fast pace with minimal supervision. ·      Adaptability and willingness to learn and improve in all aspects Salary: As per Industry Standards