Center Supervisor

Role: Center Supervisor Experience Range: 1-5 years of experience Qualification: 12th pass, ITI or a diploma in a related field Interview Process: Applicant questionnaire > Assessment > Face to Face Rounds > HR Round About the Company: BHIVE is a group of Co-working and FinTech companies focused on commercial real estate. We started out as the oldest Co-working brand in Bangalore and it is now one of the largest chains of Co-working spaces in Bangalore. It was established in the year 2014. We have a presence in multiple key locations in Bangalore on track to expand to multiple other key locations of Bangalore. Beyond Co-working, we have entered other flexible leasing products like managed office and enterprise leasing solutions. To know more, check out our website - www.bhiveworkspace.com We also provide investment opportunities via Revenue-based financing(RBF) and fractional ownership. Also, we are in the process of launching a category-II AIF. To know more, check out our website - www.bhivealts.com Our mission is to be India's largest and most comprehensive platform for commercial real estate rental solutions, driven by a customer-centric mindset. We strive to be the go-to partner of choice for customers by offering best-in-class customer experience, value for money, tailor-made solutions and the best selection. Employee Referral Policy : Category: Referral Category 5 If you refer a candidate, you stand to win exciting prizes. For more details refer to www.bhiveworkspace.com/employee-referral/ Role Summary: The Center Supervisor plays a pivotal role in ensuring the smooth and efficient operation of our coworking centers. This role involves managing day-to-day operations, supervising a team of support staff and delivering exceptional service to our members. The Center Supervisor will be responsible for maintaining a positive and productive atmosphere within the centre and ensuring that all member needs are met. The Center Supervisor plays a critical role in ensuring the success and satisfaction of our coworking members. The ideal candidate will be a proactive and customer-focused individual with a passion for creating a welcoming and productive environment within the centre. Why join BHIVE: ● Collaborative environment: BHIVE values teamwork and collaboration, fostering creativity and providing learning opportunities. ● Career growth: BHIVE invests in employee development and opportunities for career growth. ● Impactful work: Working at BHIVE means making a real impact on the startup ecosystem in India. Key Deliverables: ● Welcome and check-in members and guests upon arrival ● Supervise and lead a team of centre staff, including receptionists, maintenance personnel and cleaning staff to ensure that they are meeting customer needs and maintaining the facility to a high standard ● Assist with daily operations, including meeting room bookings, member inquiries, and space maintenance ● Maintain records of centre occupancy, member profiles, and maintenance activities. ● Support the Center Manager with administrative tasks, including scheduling, invoicing, reporting, and managing events and activities within the centre to foster a sense of community among members. ● Ensure that members have a seamless experience, including onboarding, orientation, and ongoing support. ● Ensure that the space is clean, organised, and presentable at all times ● Manage the day-to-day operations of a BHIVE centre, including opening and closing procedures and coordination with vendors and service providers for facility maintenance and repairs. ● Act as the primary point of contact for members, addressing their inquiries, concerns and requests promptly and professionally. ● Manage the centre's budget, including tracking expenses, purchasing supplies and ensuring profitability ● Conduct tours of the centre for potential new members and follow up on leads to increase membership ● Stay up-to-date with industry trends and best practices to ensure the centre is competitive and meeting member needs Key Competencies and Skills : ● 12th pass, ITI or a diploma in a related field. ● Previous experience in coworking, hospitality, Logistics, Manufacturing , and supply-chain facility management is preferred ( Not necessarily) ● Strong leadership and team management skills. ● Good communication and interpersonal skills. ● Ability to work independently and take initiative. ● Attention to detail and strong organizational skills. ● Proficiency in computer applications, including Microsoft Office. ● Flexibility to work longer hours as per business needs How To Apply? Please send your CV to hr@bhiveworkspace.com with the subject “Application for the post of Center Supervisor”.