Job Title : Senior Technical Specialist
Experience : 3 - 6 Years
Location : Pune / Hyderabad
ABOUT THE RESPONSIBILITIES :
- must be able to troubleshoot the reported incidents and alarms remotely.
- on changes as per the change management process.
- significantly to client satisfaction and interface with clients with defined tasks.
- Process and Technical KTs to new joiners.
- as an SME in the team.
- MOP for the changes.
- Technical issues and escalations within the team and from customers.
- with various BU and Vendors/Service providers to ensure resolution
EXPERIENCE
- hands-on experience on Windows Operating system
- Years
SKILLS & COMPETENCIES
-Should have a good hands-on experience on windows server 2008,2012,2016 and 2019
-Active Directory, DNS, Clustering, configuration, and related troubleshooting
-Exposure to backup, DR, and patching tools/technologies.
-Resolve and troubleshoot Disk, memory, CPU, file system issues on Windows Servers.
-Patch Windows Servers in accordance with Security advisories and Anti-Virus management such as McAfee
-Windows server troubleshooting, patching of server using WSUS Knowledge
-Server builds and hardening concepts in windows.
-Implementation and designing of administering basic Windows services like Active Directory, Group policy, WSUS, Remote Desktop Services and IIS.
-Bash scripting (Windows PowerShell is a plus).
Experience in Linux and VMware will be a plus.
NFS, SAMBA, LVM, Linux patching using YUM and RPM etc... HA, DRS, etc…. in VMware
ADDITIONAL INFORMATION
- time
- to work in 24*7 Shift that includes night shifts and weekends.
- from Office
EDUCATION/QUALIFICATION
Bachelor’s Degree in Engineering/ Graduate with equivalent experience.