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Job Title : Senior Technical Specialist Experience : 3 - 6 Years Location : Pune / Hyderabad ABOUT THE RESPONSIBILITIES : must be able to troubleshoot the reported incidents and alarms remotely. on changes as per the change management process. significantly to client satisfaction and interface with clients with defined tasks. Process and Technical KTs to new joiners. as an SME in the team. MOP for the changes. Technical issues and escalations within the team and from customers. with various BU and Vendors/Service providers to ensure resolution EXPERIENCE hands-on experience on Windows Operating system Years SKILLS & COMPETENCIES -Should have a good hands-on experience on windows server 2008,2012,2016 and 2019 -Active Directory, DNS, Clustering, configuration, and related troubleshooting -Exposure to backup, DR, and patching tools/technologies. -Resolve and troubleshoot Disk, memory, CPU, file system issues on Windows Servers. -Patch Windows Servers in accordance with Security advisories and Anti-Virus management such as McAfee -Windows server troubleshooting, patching of server using WSUS Knowledge -Server builds and hardening concepts in windows. -Implementation and designing of administering basic Windows services like Active Directory, Group policy, WSUS, Remote Desktop Services and IIS. -Bash scripting (Windows PowerShell is a plus). Experience in Linux and VMware will be a plus. NFS, SAMBA, LVM, Linux patching using YUM and RPM etc... HA, DRS, etc…. in VMware ADDITIONAL INFORMATION time to work in 24*7 Shift that includes night shifts and weekends. from Office EDUCATION/QUALIFICATION Bachelor’s Degree in Engineering/ Graduate with equivalent experience.
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