Customer Support Officer

  • Vadodara
  • Parag Parikh Financial Advisory Services Limited

About our company: PPFAS Asset Management (PPFAS AMC) has been promoted by Parag Parikh Financial Advisory Services Pvt. Ltd. (PPFAS Ltd.), a boutique investment advisory firm incorporated in 1992. PPFAS Ltd. is also amongst India's earliest SEBI Registered Portfolio Management Service (PMS) providers. For More Information visit our website:

Job Description Handling Customer Queries via different channels. Accepting Transactions at Front office using TSM Machine. Reporting and processing of inflow and outflow of funds. Coordination with Branches, KYC Team & RTA. Making sure emails are handled/ resolved in a timely manner. Keep track of day-to-day mails received and reply to them within TAT. Monitoring escalations and complaints and resolving them while ensuring the adherence to compliance / SEBI / CAMS guidelines.

Qualifications & Experience Experience Required: 3 + Years of relevant experience in the Mutual Fund Industry. Graduate in any stream Latest NISM Certification. Should have excellent written (email) and spoken communication skills