Regional Lead

  • Thāne
  • Vrinda Global

Location - HYDERABAD / THANE


Roles & Responsibilities:

  • Responsible for quality recruitment, training, developing the knowledge and capability of Elite Bankers in the Zone and provide guidance, anytime feedback and mentorship to individuals for enablement of achievement of the defined goals.
  • Ensuring the Elite Bankers Team maintains productivity, achieve goal sheet objectives and revenue targets. Also, incumbent is Responsible for monitoring quality of engagement, sales and processes for the Elite Banker in the region.
  • Ideation, Preparation, and adoption of robust quality management framework as per the industry best practices.
  • Ensuring engagement across Liabilities, Retail Assets, ON-Boarding parameters, Wealth business, CA Business and Credit Cards Business in the region. Responsible to initiate thrust on Cross Sell.
  • Ensuring Elite Bankerare earning incentives across assigned geographies.
  • Driving execution of the triggers, campaign and programs designed and released by the Channel Management & Product Teams.
  • Managing cost to income ratio within stipulated guidelines and increase profitability.
  • Incumbent is responsible to ensure that Elite Bankers provide best customer service to their portfolio customers and ensure all processes are followed as laid down within the bank’s audit and compliance framework.
  • Envisage data driven sales plans for existing liability product customers of the zone to improve portfolio quality and account usage.
  • Ensure all sales activity is recorded as per the organizational process and all sales and service processes are adhered to by self and zonal team.