Desktop Engineer Vijaywada

  • Vijayawada
  • Vayam Info Solutions
<h4>Job Description</h4><p><strong><span>Desktop Engineer</span></strong></p> <p><span>Troubleshooting & fixingdesktop/ laptop OS, email client, printer / scanner, print queue related L2 level issues</span><span></span></p> <p><span> Creating OS images to reduce the OS deployment time<br /> Problem solving Capability in IBM, HP and Dell and other vendors laptop/desktopHardware<br /> Escalation handling & Knowledge of DHCP and DNS (link removed) function of DORA process.<br />Desktop/Laptop Inventory management<br /> Coordinating with Asset tracker for maintenance of Asset Management<br /> Mentoring FMSs teams unresolved issues<br /> Leading the FMS Team in absence of Team Leader<br /> Ability to quickly analyze & diagnose technical problems<br /> Independently generates solutions based on analytical, technical skills and business knowledge Mentor and train other team members<br /> Problem determination and resolution within SLA's<br /> Should be able to Perform Root Cause Analysis for the incidents Handle technical escalations<br /> Ability to acquire; new skills & keep them updated<br />Workwith Local & Global Teams<br /> Proactive and clear communication skills<br /> Quality and Process Knowledge<br /> Should be good in client communication skills<br /> Willing toWorkon Shifts based on the projects need</span></p><h4>Employement Category:</h4><b>Employement Type: </b>Full time</br><b>Industry: </b>IT Services & Consulting </br><b>Role Category: </b>Network / System Administration </br><b>Functional Area: </b>Not Applicable</br><b>Role/Responsibilies: </b>Desktop Engineer Vijaywada