.. . We engage with a diverse array of industry verticals, ranging from Retail, eCommerce, and consumer brand manufacturing to investment firms. .. we connect with our audience. In our quest to expand our reach within the Retail and consumer brand sectors, we are on the lookout for a highly skilled .. read more
Responsibilities:
● Be a product expert, assisting new and existing professionals with any queries ● Responding to emails from professionals and resolving their queries in a timely manner. ● Replying to emails using the Zendesk ticketing system ● Ability to handle unresolved questions of customers ● To ensure satisfactory resolution of various issues ● Ensuring high service delivery & customer satisfaction levels
Good To Have:
● Strong in spoken & written English, with clear and concise communication skills ● Problem-solving ability to answer queries efficiently ● Good to speak any other regional language - Kannada, Telugu, Tamil, Malayalam, Marathi. ● Good knowledge about using a laptop/computer with above-average typing skills. ● Exceptional attention to detail
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